Location
York
Department
Customer Services
Advertising Salary
£18,000 (pro-rated), 25 hours per week, bonus, pension scheme, career progression!

About The Role

Permanent position, £18,000 (pro-rated), 25 hours per week, bonus, pension scheme, career progression!
 
Hours to be between - Monday – Saturday 09:00 – 17:00 (we have flexibility and can discuss your requirements at interview stage)
 
An exciting & critical role within the organisation has arisen to join our vibrant Customer Support Team! This team are critical to the success of the organisation and ensure we can operate efficiently.
 
This role will be supporting our retailers on a day to day basis and being at the forefront of all impacts on our retailers. You will be  aiming to provide solutions and give our retailers the best possible service to help them drive their business and grow their sales.
 
You will be responsible for logging all contacts in our call logging system and ensuring all enquiries are resolved with the agreed service level agreements. 
 
 
 
 

About You

You will be a strong team player, harnessing the power of the team whilst being an integral part of promoting team spirit!
 
You will be driven by the desire to offer great Customer Service to our retailers and solve problem s and look for continuous improvement. You will maintain high levels of accuracy and detail and have proven IT skills in all Microsoft Applications. 
 
We'd love to hear from you if you think we match your job search!

About Costcutter

Costcutter Supermarket Group have recently been acquired by Bestway Wholesale so it's an incredible exciting time to join us in this new venture. You will be joining a group with an annual turnover to almost £3 billion, alongside a symbol, franchise, and company store retail estate of more than 3,795 stores in the UK, (including 2,682 fascia and 195 company owned).

Both retailers and suppliers are supported by this new additional scale of the combined business, with the collaborative partnership approach making Bestway the partner of choice for growing sales in the convenience market.

Join us and you will be joining our values-driven, fast-paced business and become part of a friendly and dynamic culture. We work together, building strong relationships and embracing different styles. That way everyone can turn up as themselves.
Code:INDHP

Other jobs like this

    Location
    York
    Department
    Customer Services
    Location
    York
    Department
    Customer Services
    Advertising Salary
    £18,000 (pro-rated), 25 hours per week, bonus, pension scheme, career progression!
    Location
    North England
    Department
    Sales Team (field based)